Your Daily Horoscope, from Jonathan Cainer with Oscar Cainer
Your Daily Horoscope, from Jonathan Cainer with Oscar Cainer

Charts FAQS

Horoscope Birth Chart Readings

    Your Guide to the Future
    7 Year Life Map
    Personal Profile
    Partnership Profile

How are they cast?

How are Charts delivered?

    Horoscope Charts
    Printed Charts
    5 Star subscribers
    Mobile Phones: Android or Smart Phone users
    Mobile Phone: iPhone and iPad users

How can I order a chart?

    Can I purchase a chart for a child or a baby?
    5 Star subscriber charts discounts
    Online Horoscope Charts and Printed Charts

Completing the Horoscope Chart order form

    Select a chart
    Which name should I use?
    Correct email address
    Date of birth
    Time of birth
    Place of Birth
    Horoscope Chart Screen detailing your order – prior to payment

Completing the Printed Chart order form

Gift Chart Tokens

How can I pay for my chart?

    Horoscope Chart payment
    Printed Chart payment
    Gift Chart Token payment

Horoscope Charts Download

    5 Star Service
    Gift Chart Tokens
    Horoscope Charts
        Viewing the pages of your chart
        PC Users or Mac Users
        Android or Smart Phone users
        iPhone and iPad users

Charts Queries

    Can I order a chart by phone?
    I haven't got a credit or bank card, how can I pay for a chart?
    I haven't received my Horoscope Chart chartlink email
    I paid for my chart but I haven't received my Horoscope Chart chartlink email
    I ordered more than one Horoscope Chart – I have only received one chart
    Why was my Horoscope Chart delivered so quickly?
    My Horoscope Chart only has one page
    I clicked on the arrow at the top of my Horoscope Chart screen – all I can see is an astrological sign
    I haven't ordered another Horoscope Chart but I received a chartlink email - have I been charged?
    I ordered an Horoscope Chart delivered via a chartlink in an email – can I have a printed copy?
    I can see repeat transits in my Guide to the Future chart
    The birth details on my chart are incorrect, how can I change them?
    What is GMT? Why is my birth time adjusted to GMT?

Horoscope Birth Chart Readings

Guide to the Future charts

Guide to the Future charts can be purchased for 3 months, 6 months or 12 months.

These charts are designed to inform you of all the planetary aspects that will be occurring in your life over the coming months. They are separated into Long and Short-term Influences.

Please note that we detail the beginning and end dates of all the transits that fall within the lifetime of your charts. This means that dates can be seen before and after the specified period of your chart.

Guide to the Future charts start at the date of purchase for three months, six month or 12 months. Replacement charts should not be purchased before your current chart has expired.

7 Year Life Map charts

7 Year Life Map charts give you a full explanation of the major astrological influences that are due to come your way.
This mean that your Life Map chart may begin with dates that refer to the recent past.

All the forecasts in your 7 Year Life Map are interpretations of long-term trends involving the cycles and transits of the slower moving planets: Jupiter, Saturn, Uranus, Neptune and Pluto.  Jupiter takes about a dozen years to complete one journey round the zodiac, while Pluto takes nearly 250 years.

These influences are the background stories in your personal development. The purpose of any horoscope reading is not to determine what fate has in store so you can surrender to it, but to see what it is planning so you can change it if you wish.

Personal Profile charts

Personal Profile charts help you discover the essence of your character, the nature of your heart and your true hopes, dreams and aspirations. These charts contain a detailed commentary your Sun, Rising, and Moon signs including the areas of Love, Money, Ambition, Health as well as many others.

Personal Profile charts are ‘one off’ charts and should not be purchased a second time.

Partnership Profile charts

Partnership Profile charts assess the compatibility of a couple based on their individual birth details. Please note that these charts do not predict the future of the relationship.

Partnership Profile charts are ‘one off’ charts with a partner. These charts should not be purchased a second time with the same partner.

How are they cast?

Jonathan and Oscar have written each and every word for each and every astrological interpretation within any one birth chart. All these interpretations are sitting in a database in a computer. When a person's birth details (date, place and time - if known - otherwise use Sunrise) are put into the computer, the computer then picks out the interpretations relevant to that chart.

This is the only realistic way that we can cast charts for individuals. The computer just helps to compile all those original words.

How are Charts delivered?

Horoscope Charts

Cainer Horoscope charts are delivered via a URL link in an email and we will also send you an email with your chart attached as a pdf file. When you click on the chart URL link, the next screen you will see is 'Oscar & Jonathan Cainer Horoscopes'. You can read your chart in your browser by clicking on the 'View It' link or in the Adobe Acrobat PDF format by clicking on 'download' link. When you open your chart in the PDF format, you have the option to save it for future reference and also print out your chart.

Cainer Horoscope Chart chartlink emails are despatched shortly after your chart order has been verified.

Printed Charts

Printed charts are delivered in book form via the post/mail. Due to the production and delivery costs involved these charts are not included in any chart discount offers. Delivery of Printed Charts can take up to 28 days depending on where the charts have to be posted/mailed.

5 Star subscribers

Receive the usual Horoscope Chart chartlink email – they can also view their charts via their 5 Star Service Home Page, scroll down to the end of the screen and click on the link:
'View any chart purchases here'.
The next screen details all your chart purchases.
To view a chart, click on the chart name, charts can then be viewed in your Browser or the PDF format.

Mobile Phones: Android or Smart Phone users
At the end of your chartlink email, you can press the 'Download' box to open and read your chart in the PDF format. Alternatively, scroll down to the paragraph: 'You may also view or download your chart at:'
Press and hold the blue URL link.
The next screen you will see is 'Oscar & Jonathan Cainer Horoscopes'.
Below your name is a blue 'download' link.
When you press and hold the blue 'download' link your chart is downloaded in the PDF format.
You can find the chart in the 'Downloads' folder on your phone.

Mobile Phone: iPhone and iPad users
In your iPhone or iPad email client, simply press and hold the attachment link. It will give you an option to open in iBooks.

If you have difficulty viewing a chart, email chartquery@cainer.com, remember to include details of the name and email address on your chart order form. We will then resend your chartlink also attaching your chart in the PDF format.

How can I order a chart?

Can I purchase a chart for a child or a baby?

Charts can only be purchased for people over the age of 10 years. This is because the current charts are not suitable for children under the age of 10.

5 Star subscriber charts discounts

Subscribers to the 5 Star Service can always purchase charts at a 33% discount by opening their 5 Star Service Home Page.

Scroll down to the Full Birth Charts section and click on the link:
'Order a '7 Year Life Map', a 'Guide to the Future', a 'Personal Profile, or a 'Partnership Profile' at your 33% 5 Star discount'.

The following screen is a chart order form specially discounted by 33% for 5 Star Service subscribers.

Online Charts and Printed Charts

Visit www.cainer.com and click on the blue ‘Readings’ tab at the top of the screen.

From the drop down menu click on: ‘Personal Charts’ or ‘Printed Charts’

Completing the Horoscope Chart order form

Visit www.cainer.com and click on the blue ‘Readings’ tab at the top of the screen.

From the drop down menu, click on: ‘Personal Charts’.

Select a chart

Place a tick in the box to select your chart. You can add or delete a tick by placing the cursor over the box and clicking or tapping.

Which name should I use?

The name that you enter on the chart order form doesn’t change the outcome of the chart.

Correct email address

It is important that you enter a correct email address on your chart order form, if you do not provide a correct email address, we cannot successfully deliver your chartlink email.

Date of birth

Enter your date of birth in the day/month/year format

Time of birth

Enter your local time of birth. Times are entered in the AM/PM format.

Midnight is 12AM or 00:00:00 hours and Midday is 12PM or 12:00:00 hours.

If you only know your approximate time of birth, please enter your best guess.

If time of birth is unknown, please tick the option:
‘If you don't know your time of birth at all, tick here  (We will calculate your chart using sunrise)’.

If you know your time of birth, do not place a tick in the box

We use Sunrise when the time of birth isn’t known because the majority of babies are born at that time of day.

All astrological calculations take place in GMT- Greenwich Mean Time.

Where appropriate, We adjust the local birth time to reflect GMT - taking into consideration - any daylight saving and / or timezones that were in operation at the time of birth. 

Place of Birth

To complete the Place of Birth field type only the name of town / city into the Place of Birth (town name only) field
Then click on the Continue box
In the next screen, scroll down and click on the row detailing your place of birth.

For Montreal, Quebec, Canada you can type Montr – then click on the Continue box.

In the next screen, scroll down to Montreal, Quebec, Canada.

Horoscope Chart Screen detailing your order – prior to payment

When you have completed the Horoscope Chart order form – the next screen details your Horoscope Chart order.

If any corrections are required click on Edit box, you will then return to your Horoscope Chart order form.

After you have completed any corrections, you will be requested to reselect your Place of Birth.

You will return to the corrected Chart Screen detailing your order.

At the end of the screen – there are two payment options:  Netbanx and PayPal.

Completing the Printed Chart order form

Visit : www.cainer.com and click on the blue ‘Readings’ tab at the top of the screen.

From the drop down menu click on: ‘Printed Charts’.


In the next screen, you will see the Printed Chart Order Form screen and the prices in British Pounds and US Dollars.
To place your order, scroll down and complete all the sections.
Delivery can take up to 28 days but is usually much quicker.
Please note that due to the production and delivery costs involved the Printed charts are not usually offered at a discount.

If British Pounds or US Dollars isn't your local currency, it is not possible for us to advise you what the charge will be after conversion to your local currency.

You can find an approximate currency conversion at: www.xe.com

On the Printed Chart order form – you can enter the details of the person who will receive the chart and their address.

The Printed Chart will then be posted to that person.

Visit www.cainer.com and click on the blue ‘Readings’ tab at the top of the screen.

From the drop down menu, click on: ‘Printed Charts’.

 

Gift Chart Tokens

The Gift Chart Tokens are only for Cainer Horoscope charts which are delivered via a URL link and as an attachment in an email.

If you do not receive your chart email, check your Spam/ Junk E-Mail filter and look for an email from startech@cainer.com with the Subject: 'Your Personal Chart order - from Cainer Horoscopes'. You will also receive an email with the Subject: Your Cainer Horoscope Chart - Notes'.

When you click on your chartlink URL - the next screen you will see is 'Jonathan and Oscar Cainer's Online Horoscope Charts'. To purchase an Cainer Horoscope Chart for a friend, visit
www.cainer.com and click on the blue ‘Readings’ tab at the top of the screen.

In the drop down menu, select ‘Buy a Gift!’. In the next screen, click on one of the Online Charts listed, click on the chart that you wish to purchase for your friend.

After you have bought your gift, we will send you a Chart Gift Token Voucher by email.
You can either forward the email to your friend - or print it out and give it to them.

Your friend can then redeem their Chart Gift Token Voucher by visiting:
www.cainer.com, then clicking on the ' blue 'Readings' tab at the top of the screen and selecting the 'Redeem a Voucher' option.

 

How can I pay for my chart?

Horoscope Chart payment

There are two payment options:

Netbanx

For more information on how to pay via Netbanx click on the following link:

http://www1.netbanx.com/about/faqs/

Currencies accepted: British Pounds, US Dollars, Australian Dollars, Canadian Dollars, Euros and South African Rand

Cards accepted:
American Express (only British Pounds and US Dollars payments accepted for Amex cards)
Maestro
Mastercard
Visa
Visa Debit
The most commonly used cards are Visa and Mastercard

PayPal

For more information on how to pay via PayPal click on the following link:
http://www.paypal.com/en_GB/m/demo/demo_consumer/demovideo.html
Please note that you can pay via PayPal in British Pounds, US Dollars, Australian Dollars, Canadian Dollars, Euros.
It isn't possible to purchase in South African Rand (ZAR) via PayPal.

Note: when you successfully pay for your Online Chart, you will receive a separate email from either Netbanx or PayPal. Receipt of this email verifies your chart purchase and includes your unique Transaction Id No. If you have any queries regarding your chart purchase, it is helpful if you forward the email (that you received from Netbanx and PayPal) to me with your query.

Printed Chart payment

Payment can be made in British Pounds or US Dollars.
The charge will be made to your credit card by Jonathan Cainer AFTER you have placed your order.

As soon as the transaction has been processed, you will receive a confirmation email: ‘Your Horoscope Chart’. Your chart will be prepared and sent to you.
If British Pounds or US Dollars isn't your local currency, it is not possible for us to advise you what the charge will be after conversion to your local currency.

You can find an approximate currency conversion at: www.xe.com

 

Gift Chart Token payment

PayPal

For more information on how to pay via PayPal click on the following link:
http://www.paypal.com/en_GB/m/demo/demo_consumer/demovideo.html
Please note that you can pay via PayPal in British Pounds, US Dollars, Australian Dollars, Canadian Dollars, Euros.
It isn't possible to purchase in South African Rand (ZAR) via PayPal.

WorldPay

Currencies accepted: British Pounds, US Dollars, Australian Dollars, Canadian Dollars, Euros and South African Rand

For more information on how to pay via WorldPay click on the following link:

https://support.worldpay.com/support/shopper/index.php

Horoscope Charts Download

5 Star Service

Subscribers to the 5 Star Service can view their chart purchases by logging in.

On your Home Page scroll down to the end of the screen and click on the link:
'View any chart purchases here'.

The next screen details all your chart purchases.

To view a chart, click on the chart name, you can then view your chart in your Browser or the PDF format.

Gift Chart Tokens

After you have bought your gift, we will send you a Chart Gift Token Voucher by email.
You can either forward the email to your friend - or print it out and give it to them.

Your friend can then redeem their Chart Gift Token Voucher by visiting:
www.cainer.com, then clicking on the ' blue 'Readings' tab at the top of the screen and selecting the 'Redeem a Voucher' option.

Horoscope Charts

These charts are delivered via a URL link in an email and we will also send you an email with your chart attached as a pdf file.

If you do not receive your chart email, check your Spam/ Junk E-Mail filter and look for an email from startech@cainer.com with the Subject: ‘Your Personal Chart order - from Cainer Horoscopes’. You will also receive an email with the Subject: 'Your Cainer Horoscope Chart - Notes'.

When you click on your chartlink URL – the next screen you will see is 'Oscar & Jonathan Cainer Horoscopes'.

Scroll down and you can read your chart in your browser by clicking on the ‘View It’ link or in the Adobe Acrobat PDF format by clicking on ‘download’ link. When you open your chart in the PDF format, you have the option to save it for future reference and also print it. PDF download information is detailed at the end of the screen.

If you have ordered more than one chart, scroll down the screen to see the chart name and ‘View It’ and ‘download’ links.

Viewing the pages of your chart
Click on the arrows, at the top left hand corner, of the chart screen. Arrows with the lines take you to the first and last page.

PC Users or Mac Users
The PDF attachment can be saved to your computer's hard drive for future reference.
On the 'Oscar & Jonathan Cainer Horoscopes' screen scroll down for 'PC Instructions' or 'Mac instructions'.
Your chart can also be printed by clicking on the Printer icon at the top of the PDF screen.

PC Instructions:
To download the PDFs onto your PC, right click the link and for:
Internet Explorer: select 'Save Target as'
Firefox/Chrome: select 'Save Link as'
Safari: select 'Download Linked File as...'

Mac Instructions:
To download the PDFs onto your Mac, Command (⌘) click the link and for:
Safari: select 'Download Linked File as...'
Firefox/Chrome: select 'Save Link as'

Android or Smart Phone users
At the end of your chartlink email, you can press the 'Download' box to open and read your chart in the PDF format.
Alternatively, scroll down to the paragraph: 'You may also view or download your chart at:'
Press and hold the blue URL link.
The next screen you will see is 'Oscar & Jonathan Cainer Horoscopes'.
Below your name is a blue 'download' link.
When you press and hold the blue 'download' link your chart is downloaded in the PDF format.
You can find the chart in the 'Downloads' folder on your phone.

iPhone and iPad users

In your iPhone or iPad email client, simply press and hold the attachment link. It will give you an option to open in iBooks.

Charts Queries

Can I order a chart by phone?

It isn’t possible for readers living outside the UK to order a chart by phone.

If you live in the UK, you can order a Printed Chart (these charts are delivered in book form via the post) by phone paying by credit or bank card.
Due to the production and delivery costs involved the Printed Charts are not offered at a discount.

If you live in the UK, and would like to order a Printed Chart by phone, please call the free phone number 0800 138 7810 during office hours.
If no one answers, please leave your name and number.

I haven’t got a credit or bank card, how can I pay for a chart?

It is possible to order a chart and pay by British Pounds money order or British Pounds cheque.
Please note that payment can only be accepted in British Pounds.

a)      Don't forget to state WHICH chart type you require:
a Printed Chart which is delivered in book form via the post /mail.
OR
an Online Horoscope Chart delivered via a URL link in an email and we will also send you an email with your chart attached as a pdf file.
b)  If you are ordering a Guide to the Future chart - please specify whether you want a 3, 6 or 12 months chart
c)  Plus a contact email address
d)  For current prices and chart details please visit www.cainer.com.
Click on the blue 'readings' tab at the top of the website.
There are two options:
Personal Charts
Printed Charts

When you select: Personal Charts
In the next screen, you will see a description of the charts.
If you scroll further down the screen you will see the Chart Order Form and prices.

When you select: Printed Charts
In the next screen, you will see the Printed Chart Order Form screen and the prices.
Please note that due to the production and delivery costs involved these charts are not usually offered at a discount.

e)  When ordering your chart - please write including the following details:
Your Details:
Your name:
Your Sex:
Address:
Email address:
Date of birth:
Time of birth (if known):
Place of birth:

Your Partner's Details (if ordering a Partnership Profile)
Partner's name:
Partner's Sex:
Partner's date of birth:
Partner's time of birth (if known):
Partner's place of birth:

f)  Then post (Snail Mail) to:
Jonathan Cainer InterNet Online Horoscope Service
P.O.Box 68,
Bromley,
Kent BR1 3NW
UK

g)  Include either:
i) British Pounds Cheque or
ii) British Pounds Money order
Cheques/Money Orders should be made out to Reality Marketing Ltd and must be in British Pounds.
Please note - do not send any confidential credit or bank card information via email.

Email is not secure.

I haven’t received my Horoscope Chart chartlink email

If you do not receive your chart email, check your Spam/ Junk E-Mail filter and look for an email from startech@cainer.com with the Subject: ‘Your Online Horoscope Chart from Jonathan Cainer’. You will also receive an email with the Subject: Your Jonathan Cainer Chart Download Notes’.

I paid for my chart but I haven’t received my Online Chart chartlink email

When you successfully pay for your Horoscope Chart via either of the secure payment websites: Netbanx or PayPal, they will send you a separate verification of payment email. Receipt of this email verifies your Horoscope Chart purchase. The email contains your unique Transaction Id Number. If you haven’t received an email from Netbanx or PayPal it is likely that you did not successfully purchase your Horoscope Chart.

If you have received a verification of payment email but have not received your chart, please forward your verification email to startech@cainer.com explaining that you have not received your Horoscope Chart.

I ordered more than one Horoscope Chart – I have only received one chart

When you click on your Horoscope Chart chartlink URL – the next screen you will see is 'Oscar & Jonathan Cainer Horoscopes'.

If you have ordered more than one Horoscope Chart, scroll down the screen to see the Chart name and ‘View It’ and ‘download’ links.

Why was my Horoscope Chart delivered so quickly?

Oscar and Jonathan Cainer have written every word for every astrological interpretation within any one birth chart. All these interpretations are sitting in a database in a computer. When a person's birth details are put into the computer, the computer then picks out the interpretations relevant to that chart. This is the only realistic way that we can compile charts for individuals. The computer helps me compile my charts but the words are all ours.

My Horoscope Chart only has one page

Click on the arrows, at the top left hand corner, of the chart screen. Arrows with the lines take you to the first and last page.

I clicked on the arrow at the top of my Horoscope Chart screen – all I can see is an astrological sign

Click on the arrows, at the top left hand corner, of the chart screen. Arrows with the lines take you to the first and last page.

I haven’t ordered another Horoscope Chart but I received a chartlink email - have I been charged?

You have not been charged. The chart payment system is set up so you, and only you, can request and pay for a chart.

We run checks for any paid for, but unviewed, Horoscope Charts.
If any charts are unviewed, then we resend the chartlink email with the PDF version of the chart attached. Sometimes, when there is maintenance on the charts' database older charts might be resent.

I ordered an Horoscope Chart delivered via a chartlink in an email – can I have a printed copy?

The Horoscope Charts are delivered via a chartlink in an email and you download them yourself. It is possible to print the PDF version of your chart by clicking on the ‘download’ link on the 'Oscar & Jonathan Cainer Horoscopes' screen. Your chart will then open in the Adobe Acrobat PDF format. Click on the Printer icon at the top of the screen, to print your chart.

The PDF versions of your chart should open automatically when you click on the attachment.
(The majority of computers and devices have Adobe Acrobat Reader installed. However, if required, the Adobe Acrobat Reader software is available as a free download at : http://get.adobe.com/uk/reader/ click on the 'Download now' yellow box.)

I can see repeat transits in my Guide to the Future chart

Some forecasts in my Guide to the Future are repeated. This is because, when it comes to the swifter moving inner planets such as Mercury and Venus, we all experience some of their aspects at least twice a year.

While some aspects repeat themselves a couple of times annually, others only occur once every one, two, six or twelve years etc and some outer planetary aspects occur only once a lifetime – if that. The important thing about your Guide to the Future is that it informs you exactly when each aspect will be making its influence felt in your life.

The birth details on my chart are incorrect, how can I change them?

We will always amend, recalculate and resend charts, free of charge. If the birth details in your chart are incorrect:

Horoscope Charts reply to your chartlink email, providing your correct birth details. Please provide dates in the day/month/year format.

Printed Charts reply to the email that you received confirming your Printed Chart purchase: ‘Your Printed Chart Horoscope Order’

What is GMT? Why is my birth time adjusted to GMT?

GMT means Greenwich Mean Time. All astrological calculations take place in GMT. Where appropriate, we adjust the local birth time to reflect GMT - taking into consideration - any daylight saving and / or timezones that were in operation at the time of birth.





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Last updated: Tue 29-Nov-2016 : 04:27:45